Terms and Conditions
for Service
1. Definitions
1.1. "Services" refer to video production services as outlined in the quote provided to the Client.
1.2. "Company" refers to Gavin Fuller, located in Sydney Australia, and all additional staffing required for the Services.
1.3. "Client" refers to the individual or entity receiving the services.
1.4. "Deliverables" refer to the final creative audio/visual products and any associated materials produced by the Company.
2. Acceptance of Quote
2.1. The quote provided by the Company is valid for 30 days from the date of issue.
2.2. Written acceptance through email of the quote constitutes agreement to these terms and conditions.
2.3. Upon written approval of quote an official invoice will be issued by the Client.
3. Payment and Attendance
3.1. Full Payment Requirement: The Company requires full payment of the agreed-upon fee before attending the scheduled Services.
3.2. Payment Deadline: Full payment must be made no later than 5 working days prior to the scheduled date of the Services.
3.3. Non-Attendance Clause: The Company reserves the right not to attend the Services if full payment has not been received by the specified due date.
3.4. Client Responsibility: It is the Client’s responsibility to ensure that payment is received by the Company on or before the due date. The Company will not be held responsible for any delays or non-attendance resulting from the Client’s failure to meet this payment requirement.
4. Cancellations and Refunds
4.1. If the Client cancels the project less than 15 days prior to the scheduled production date, the Client will be liable for 50% of the total project cost.
4.2. No refunds will be issued for cancellations made after the production has commenced.
4.3. A 50% refund will be issued for cancellations made during the 5 working days prior to the scheduled date of Services.
5. Project Timelines
5.1. The Company will make every effort to meet project timelines; however, the Company is not liable for delays caused by factors beyond its control including delays caused by the Client.
5.2. The Client must provide all necessary materials and approvals in a timely manner to avoid delays.
6. Intellectual Property Rights
6.1. The Company retains all intellectual property rights to the raw footage and project files unless otherwise agreed in writing with additional cost therein.
6.2. The Client is granted a license to use the final Deliverables for the intended purpose as outlined in the quote.
6.3. The Company retains the right to use the raw footage and project files for personal promotional and educational materials and may do so without prior consent of the Client.
7. Confidentiality
7.1. Both parties agree to maintain the confidentiality of any proprietary information disclosed during the project.
7.2. This clause survives the termination of the agreement.
8. Liability and Indemnity
8.1. The Company’s liability for any claim arising from the services is limited to the amount paid by the Client for those services.
8.2. The Client agrees to indemnify and hold the Company harmless from any claims arising from the use of the Deliverables.
9. Termination
9.1. Either party may terminate this agreement with written notice if the other party breaches any material term and fails to remedy the breach within 5 days of notice.
10. Governing Law
10.1. This agreement is governed by the laws of the Australian Government Canberra.
11. Miscellaneous
11.1. These terms and conditions constitute the entire agreement between all parties.
11.2. Any amendments to this agreement must be made in writing and acknowledged by both parties.
11.3. If any provision of this agreement is found to be unenforceable, the remaining provisions will continue in full force and effect.
12. Changes and Revisions
12.1. Any changes to the project scope must be agreed upon in writing and may incur additional charges.
12.2. The Company allows for 2 rounds of revisions. Additional revisions will be billed at the rate of $350 per hour.